WORK AND CUSTOMERS

Learning About Customers

Short Course

  • clock Commitment: Part Time
  • clock Participants: Middle Managers
  • clock Location: Blended Learning

Use sense-making techniques to understand your customer in diverse and novel ways.

Leveraging Cognitive Biases

Short Course

  • clock Commitment: Part Time
  • clock Participants: Middle Managers
  • clock Location: Blended Learning

Explore the world of behavioral economics and learn to leverage consumer irrationality.

Team Kanban Practitioner

Short Course

  • clock Commitment: Part Time
  • clock Participants: Middle Managers
  • clock Location: Blended Learning

Learn how to use the Kanban method to create a production workflow and culture of focus, open communication and efficiency.

Value Proposition Design

Short Course

  • clock Commitment: Part Time
  • clock Participants: Middle Managers
  • clock Location: Blended Learning

Create healthy and productive working environments by harnessing the power of cognition and managing emotions.

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